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By purchasing any product or service from Raw Girl Graphics you are confirming that you (the client) have read and agreed to ALL of the policies listed on this website page. I (owner) advise all potential and existing clients to review said policies before booking to avoid any unnecessary misunderstandings.

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CREATIVE STANDARD

  • ​Standard.

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Please note that I (Teleha Davis) will not create or assist in marketing projects that cater to spirituality not encouraged according to the word of God AKA The Bible. Eg. Halloween.​

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It is recommended that you review the portfolio attached to each service in order to understand the kind of designs I create and will expect to receive results of the similar quality. Raw Girl Graphics will not participate in plagiarism, however we do accept photos that would help the client express an aesthetic.

REFUND POLICIES

  • Digital Product Sales.

Due to the nature of this product offered at Raw Girl Graphics, we do not offer refunds, all sales concerning digital products are final. If you (the client) decide that you no longer want the product after purchase the refund policy still applies.

The link to digital products are valid for a maximum of 30 days, downloading it during that time frame is crucial. If you were to somehow misplace the product after the link expires you can email me at dsgnrteleha@gmail.com with the name, email address and order number attached to your past purchase for a new link (which is also valid for a maximum of 30 days || downloading the product to a device or your google drive is necessary because you will not receive another link due to complacency).

If you need help downloading this digital product please contact me at dsgnrteleha@gmail.com and I will respond to you within a 4 days God's willing.

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  • Design Services.

Due to the nature of this service offered at Raw Girl Graphics, we do not offer full refunds. If you (the client) decide that you no longer desire to receive a service after purchase a full refund will not be issued back to the client.

If you (the client) and I (the designer) aren't able to move forward due to dissatisfaction, tension or any disruptive factor a partial refund may or may not be offered back to the client depending on how far along I (the designer) am with the designing process.

FILE FORMAT

  • File Format.

All files will be sent as a jpg, png, pdf or Canva link depending on the nature of the product or service. All drafts will be watermarked with a semi-transparent sticker until the client approves of the final design.

 

If you (the client) proceed to use a design that you have no paid for in full you are liable to be fined and banned from receiving any products or services from Raw Girl Graphics.

REVISIONS

  • Revisions.

For every design service you (the client) purchase you're given three (3) free revisions which includes changes such as: Colors, Fonts (must provide preferred font for changes), Pictures, Font placement etc. Any additional revisions not due to a designers mistake will result in a charge of $5 per revision.

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Any major change such as layout or change of concept will be considered a redesign resulting in an additional charge which will be determined by the designer.

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TURN AROUND TIME + RESPONSE

  • ​​Turn Around Time.

An estimated due date of this service will be emailed to the client 2-4 days after all required information has been received. If the client doesn't respond for more than 4 days, I (the designer) reserve the right to reschedule the project. A project rescheduling depending on the service will be a 5-15 day break from fulfilling the clients desired service. Cancellation & refund options are not available during this period.


If I (the designer) decide to reschedule a project you (the client) will be notified via email so that a new start or resume date can be agreed upon. After the project is resumed continued unresponsiveness can result in another project reschedule or cancellation with partial refund.  Your patience is appreciated throughout this process.

  • ​Response.

Throughout the designing process the average response time from Raw Girl Graphics via email is anywhere between 2-4 days.

 

Excessive texting and/or emailing during the design process is discouraged to avoid any unnecessary distractions. If you are genuinely concerned about something, confused about a service/product or believe there's an emergency please don't hesitate to contact me at dsgnrteleha@gmail.com.

Please Be Mindful That By Booking You Agree To All Of The Policies.

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